YAMAHAâ€™S FIVE-STAR DEALER PROGRAM
Toronto, May 19, 2009. â€“ Itâ€™s been a long and stressful year with far too many late nights at the office; youâ€™re more than due for a vacation, and not just any old vacation. You wish to be greeted with eager hospitality and pampered with the finest luxuries and want to return home feeling total satisfaction.
The same goes for customers who are looking to purchase a new motorcycle, ATV, boat, or power product. There are many stores offering these goods, but youâ€™d rather go to the experts, someone you can trust, someone who sells high quality products in a clean, friendly and comfortable atmosphere and treats you more like a friend than as a customer. Thatâ€™s what you can expect from Yamahaâ€™s Five-Star Dealers.
â€œOur dealers are always striving to be the best in every area,â€ says Peter Smallman-Tew, Yamahaâ€™s VP, Sales and Marketing. â€œEveryone deserves the five-star treatment, and our dealers aim to provide the best customer service before, during and after every sale. We look to build loyalty between our brand, dealers and customers and thereâ€™s no better way than by making their experience a pleasant one.â€
Just like that five-star resort or hotel, every member of our dealersâ€™ staff treats customers how they should be treated. Five-Star dealers are continuously training their service staff through Yamaha Education Courses (YEC) so that customers can be assured that their Yamaha is receiving the tender, love and care it deserves.
Along with excellent customer and technical service, Five-Star dealers are also focused on developing informative and more modern websites, participating in local events and media, and providing a wide selection of parts and accessories. Itâ€™s about getting out there, interacting with customers and being part of the community.
Yamaha is proud to have dedicated, knowledgeable and enthusiastic dealers all across Canada, and after reviewing their performances from this past year, weâ€™re excited to certify many more with Five Star status on September 1, 2009. For a listing of current Five-Star Yamaha dealers, please visit Yamaha-motor.ca.
Contact: Danny Brault
P: (416) 498-1911