The successful candidate will provide dealer support through telephone
contact in areas of technical assistance, troubleshooting, parts delivery and
substitutions, and warranty authorizations. He or she will assist Customer
Relations Coordinators by supplying technical data and parts information. They
will also, coordinate dealer administration with respect to warranty claims and
part returns. In addition, advise dealers on Service, Warranty, and Parts and
Accessories policies and procedures. The successful candidate will also provide
service support to South-Western Ontario Dealers – periodic visits/inspections
to support service operations.
Candidates must possess excellent organization, communication and computer
skills with extensive knowledge of our products and related dealership
Bilingualism (English/French) is a requirement.