News

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Fishing tackle retailers win top US customer service award.

Posted on September 23rd, 2020

Bass Pro Shops and Cabala’s have won the America’s Best in State Customer Service 2020 Award.

North America’s best known fishing tackle retailers, Bass Pro Shops and Cabela’s, are serial winners when it comes to awards for customer service. So it should come as no surprise that the group has added another one to the list, this time by winning the America’s Best in State Customer Service 2020 Award from Newsweek magazine.

The publication recognized the outdoor retailer as a top customer service provider in 16 out of the 20 states surveyed. More than 20,000 customers who had either made purchases, used services or gathered information about products or services in the last three years were contacted. They were asked whether they would recommend the brands to family and friends

“This award reflects the passion and ongoing commitment of everyone in our company to deliver an unbeatable customer experience by offering friendly expert service, high quality products and exceptional value every day,” said Bass Pro Shops founder Johnny Morris. “We are truly humbled and very grateful to our customers for the opportunity to help them create lifelong memories in the outdoors, particularly in 2020 when it’s more important than ever to get outside safely and responsibly.”

The string of similar accolades earned by Bass Pro Shops and Cabela’s in recent years includes:

  • Bass Pro Shops was ranked number three in the 2019 Retail Reputation Report by Reputation.com, measuring the most reputable brands in the world for overall customer experience.
  • In 2018, The National Retail Federation named Bass Pro Shops as the number two ‘Hottest Retailer in America’.
  • In 2017, Forbes named Bass Pro Shops as one of ‘America’s Most Reputable Companies’.
  • In 2015, Forbes named the company as one of ‘America’s Best Employers’.
  • In 2015, the National Retail Foundation named Johnny Morris as one of ‘25 People Shaping the Future of Retail’.
  • In 2008, the National Retail Foundation named Johnny Morris as ‘Retail Innovator of the Year’.

Angling International – by Anthony

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5

Walmart strong sales of fishing rods.

Posted on September 21st, 2020

Walmart, the world largest retailer, has reported an increase in sales of ‘unlikely items’ like fishing rods in the second quarter of its financial year.

Walmart, the world’s biggest retailer and a prized outlet among fishing tackle brands, made special mention of fishing tackle sales as it revealed an impressive profit jump for the latest financial quart.

The chain posted net income of $6.5 billion, up almost 80% from the same period last year. A 97% surge in the company’s US e-commerce sales helped hike total revenues by 5.6% to $137.7 billion.

Shifting consumer behaviors and social distancing protocols have led to a supply crunch for ‘unlikely items’ such as fishing rods, says the company.

“I looked at the fishing store this week and we’re still really light, just basic terminal tackle, hooks, bobbers and stuff like that,” said Doug McMillon, Chief Executive of the retail powerhouse when he delivered Q2 earnings.

Walmart estimates there are 35 million Americans who fish, up from 25 million before the pandemic. Those are conservative figures compared to those quoted by the American Sportfishing Association (ASA), but may vary according to measures such as frequency.

The company reported that consumers are making fewer trips to stores, but are spending more. However, it did not provide a full-year profit target because the outlook remained clouded by the unpredictable course of COVID-19 and whether Congress would enact another round of fiscal stimulus.

Angling International – by Anthony

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5

Shimano 9th richest company in Japan.

Posted on September 16th, 2020

Shimano is said to have the ninth largest amount of cash reserves in Japan.

Think of the top ten richest companies in Japan and you could be forgiven for coming up with huge corporations like Honda, Sony and Mitsubishi.

But, surprisingly, except for the top company – Nintendo – the majority on the list are not the globally-famous names you would come to expect. And it includes a further surprise in that Shimano is number nine in the rankings.

The bicycle components and fishing tackle manufacturer is said to have 266.9 billion yen in its ‘wallet’. The survey was carried out by Risk Monster, a Japan-based management consultancy, and was not based on gross profits or annual income, but rather net cash recorded in each of the business’s accounts at the time of the survey.

Nintendo, the video gaming company, topped the list with 890.4 billion yen (US$8.5 billion), ahead of Shin-Etsu, the largest chemical company in Japan.

Angling International – by Anthony

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5

Toronto Boat Show 2021 Covid-19 Strategy.

Posted on September 10th, 2020

Highlights of Revised Toronto Boat show 2021 Plan based on Covid-19 restrictions..

  • The Toronto Boat Show will provide rapid testing, outside the point of entry and prior to entering the show, to all attendees, exhibitors and suppliers.
  • Approved test technicians/nurses to administer the daily tests (pending approval by Health Canada and Ministry of Health in Ontario for saliva swipe or finger prick test kits), based on developments for rapid testing with results in 15 minutes. Similar to pregnancy tests, which are in production by several companies and approved in other countries.
  • Rapid testing would be included in attendee admission fees, and required to attend the show
  • Re-assurance that all at the show will be safe, creating a Daily Bubble.
  • Negative test results can enter the Show.
  • If anyone tests positive, there will be a re-direct protocol to public health in a designated room outside of the show floor, and they will not be permitted to enter.
  • The Toronto Boat Show is in a position to demonstrate a solution to resuming in person business events, and to help protect the public. We are willing to go above and beyond to be partners with the government and lead the way in reviving the economy.
  • The virus is not going away. We have a plan that can deliver a model that will provide long-term economic and mental health benefits by helping resume public gatherings of people and businesses.
  • As we are proposing to be the 1st event to test every person upon entry, we want to ensure all safety protocols exceed the expectations of attendees, exhibitors and the provincial/municipal governments
  • Therefore some of the COVID safety protocols will remain in the plan, in order to increase pubic comfort for attending an event that prioritizes their safety
  • There will be wider aisles in certain areas of the show, in order to maintain physical distancing practices consistent with retail locations (shopping malls, big box stores, grocery stores).
  • While we don’t feel wider aisles would be necessary if we are providing a COVID free event, we want to do the right thing and maintain consistent practices that are important to the public and government in the Re-opening plans across Ontario.
  • Enhanced cleaning in general show areas to elevate comfort of attendees and workers.
  • Show and Exhibitor décor/carpet are expected to be maintained within the plan.
  • Face Masks/Coverings will be Optional.
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5

Walmart reports sales of ‘unlikely items’ like fishing rods.

Posted on August 26th, 2020

Walmart, the world largest retailer, has reported an increase in sales of ‘unlikely items’ like fishing rods in the second quarter of its financial year.

Walmart, the world’s biggest retailer and a prized outlet among fishing tackle brands, made special mention of fishing tackle sales as it revealed an impressive profit jump for the latest financial quarter.

The chain posted net income of $6.5 billion, up almost 80% from the same period last year. A 97% surge in the company’s US e-commerce sales helped hike total revenues by 5.6% to $137.7 billion.

Shifting consumer behaviours and social distancing protocols have led to a supply crunch for ‘sometime unlikely items’ such as fishing rods, says the company.

“I looked at the fishing store this week and we’re still really light, just basic terminal tackle, hooks, bobbers and stuff like that,” said Doug McMillon, Chief Executive of the retail powerhouse when he delivered Q2 earnings.

Walmart estimates there are 35 million Americans who fish, up from 25 million before the pandemic. Those are conservative figures compared to those quoted by the American Sportfishing Association (ASA), but may vary according to measures like frequency.

The company reported that consumers are making fewer trips to stores, but are spending more. However, it did not provide a full-year profit target because the outlook remained clouded by the unpredictable course of COVID-19 and whether Congress would enact another round of fiscal stimulus.

Angling International  – By Anthony

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